PRIVACY POLICY

Last updated: August 2026

1. Overview

This Privacy Policy outlines how Self-Reliance Counseling, PLLC handles information collect through our website selfreliancecounselingtx.com. This policy applies solely to information collected through this website and does not govern treatment records or clinical services provided once a professional relationship is established.

2. Information We Collect

We collect minimal information directly from you through our website inquiry/contact forms:

  • Personal Information Provided by You: Name, email address and phone number

  • Voluntary Message Details: Any brief comments or details you choose to include in your contact form submission

  • Automated Information: Usage data such as your IP address, browser type, browser version, device information, pages visited, and other diagnostic data, collected via essential site cookies

3. Medical Disclaimer & Unencrypted Communications

Our website contact form is intended solely for general inquiries and initial scheduling questions. Please do not send sensitive personal health information, medical history, or urgent clinical details through this form. Standard website forms and emails are not fully secure or encrypted under HIPAA standards. Once you become an established client, all secure health communications will take place through our HIPAA-compliant client portal.

4. How We Use Your Information

We use the information collected via our website strictly to:

  • Respond to your initial inquiries and schedule consultations.

  • Provide basic administrative updates or follow-up communications related to your request.

  • Maintain and secure our website operations.

We do not sell, rent, or trade your personal contact details to any third parties for marketing or advertising purposes.

4. How We Share Your Information

We only share contact form details with trusted service providers who help run our website and business operations (e.g., website hosting platforms and secured email providers bound by strict confidentiality and data protection standards), or as explicitly required by federal/state law or court order.

5. Your Privacy Rights (Texas Residents) Under Texas law (including the Texas Data Privacy and Security Act), you have rights regarding the personal information we hold about you, including the right to:

  • Confirm whether we hold your contact information and request access to it.

  • Request correction of inaccurate contact information.

  • Request deletion of the personal contact data submitted through our website form.

To exercise any of these rights, or if you wish to appeal a decision regarding a data request, please email us at shannon@selfreliancecounselingtx.com.

6. Data Security and Retention

We utilize industry-standard administrative and technical security measures to safeguard data submitted through our site. We retain inquiry contact details only as long as necessary to address your request or comply with legal requirements.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at: